Introduction: Evaluation of hospital INFORMATION SYSTEM (HIS) is a complex endeavor, in which all human, technical and organizational aspects should be considered. This study aimed to develop indicators for HIS evaluation.Methods: Present qualitative study was carried out through a cross-sectional method in 2012 in Kerman province, using Delphi technique. Given the objectives of this study, three independent phases were performed including literature review, providing draft indicators for HIS evaluation and reaching consensus. Required data were obtained through interviews and designed forms. Twenty-three experts composed the study population in interview and reaching consensus phases. Validity and reliability were confirmed through content validity and test-retest method, respectively. Data were analyzed using descriptive statistics.Results: Final set of indicators for HIS evaluation consisted of ninety-one indicators under 8 main topics, i.e. technical quality, software quality, architecture and interface quality, vendor quality, after-sale services quality, workflow support quality, support department, outcome quality and HIS cost.Conclusion: Given the complexity of INFORMATION SYSTEM evaluation, all human, technical and organizational aspects have to be taken into account in any evaluation. Proposed indicators provide the possibility of comprehensive evaluation of HIS.

Objective(s): Taking the importance of end-users' satisfaction in the overall success of a HIS, this study was performed to assess their attitudes in different hospitals in Tehran.Methods: Interviews were made with officials of 20 hospitals in Tehran. Research tool was a questionnaire in 8 parts. Results: Sixty three officials entered into the study. The average age was 40.7 years and 62.1% were male. 80.5% of the respondents indicated that they were satisfied or very satisfied with HIS in their hospitals. In general several factors found to be important to the HIS users. These were: better communication and quicker and more effective access to data, reports and outputs, organization management, resources, proper training for managers and users, compliance assessment inside the organization, ease of learning and implementation, effective support, and ease of use. Conclusion: The development of hospital INFORMATION SYSTEMs in Iran is in its early stages and despite their considerable progresses during recent years, they still require more investment in order to satisfy the administrators' and end users' expections.

The daily increasing urbanization and population growth in Iran are among the factors that expand the city borders and lead to the formation of large cities with enormous population. Establishing a SYSTEM through which all citizens can put forward their request via computer networks makes the city hall available to every citizen. By setting up electronic networks in the city hall, all the INFORMATION related to the city and urban management will be stored in the shortest time possible and will be available to other organizations and citizens after evaluation. Also the availability of the required INFORMATION for making administrative decisions by exact up-to-date methods will remove the organizational barriers which impede the flow of INFORMATION among different sectors.Nowadays, there is no choice but making use of the capabilities of advanced INFORMATION Technology and using GIS in urban planning and management, to lay the ground for comprehensive urban INFORMATION. With this point taken into account, the present study tries to introduce the geographic INFORMATION SYSTEM of Babolsar city. with the aim of equalizing the INFORMATION ground inside and outside the organization among factors directly and indirectly affecting the spatial organization and realizing the concept of electronic urban management, GIS of Babolsar city was carried out during the years 2006-2007 over 25% of the city area, and came to be a turning point in Mazandaran Province in leading urban management toward the comprehensive INFORMATION SYSTEM, to achieve high level urban management goals and the cooperation of people.

Objective (s): Newborn screening program is an essential public health program to identify genetic diseases and congenital disorders. Abnormal screening test results should be followed immediately through health centers; otherwise there would be a delay in the process of diagnosis and treatment. As the number of studies related to the use of newborn screening INFORMATION SYSTEMs in Iran is few, in this study, general issues related to newborn screening SYSTEM and the necessity of using INFORMATION technologies in newborn screening process are reviewed.Methods: In this study, the relevant literature from 2000 to 2013 was reviewed. The electronic databases including Web of Science, Science Direct, PubMed, Medline, Ovid and MagIran were used to find relevant literature. Data related to the newborn screening INFORMATION SYSTEM in the selected countries (America, England and Australia) was gathered using electronic databases and the official websites of the organizations involved in newborn screening programs. Results: The results showed that not only newborn screening INFORMATION SYSTEM integrates screening processes among blood sampling centers, hospitals and referral centers, but also reduces the amount of manual processes. While in some countries national or regional newborn screening INFORMATION SYSTEMs are used, in Iran, newborn screening data are collected in several forms to be sent to the higher authorities.Conclusion: It seems that the use of a newborn screening INFORMATION SYSTEM that is able to gather screening INFORMATION along with other personal health data will increase productivity and help managers to make effective decisions.